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Topic ClosedDenish Immigration laws to tightened even further.

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clutha View Drop Down
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Direct Link To This Post Topic: Denish Immigration laws to tightened even further.
    Posted: 01 Aug 2010 at 11:55am
Fair point Tom

i havent experienced the business workplace culture you have, so cannot pass comment

my only experience of 'service culture' is retail, and i always had nice services i shops and libraries etc i Arhus.

but as i said earlier, the first time i heard of awful Danish service culture was from Arhusians complaining about the awful attitude of shop assistants in Copenhagen, before i even joined FiD.

its the actual reason my danish fiance refuses to move to Sealand as she sys the people are weird and once was enough! LOL.

but maybe my experience at the arhus sprogcentre counts as terrible service culture?

i know you hate comparisons, but im not making this one to lesson your point.
but i wouldnt be so sure that people would be so readily fired in UK for bad service anymore.
as we now have a culture of awful corporate service, whereby the way comoanies treat their customers as money dispensing non entities leads litttle in the way of example to their employees.

the banks, broadband firms, and utilities are pretty much demonised over here now.

but this story form the dnaish dog forum might hearten you Tom.
A company hired some builders to fix a pavement.
for no reason at all, one of the builders literally booted a ladies little dog across the pavement.
once the company investigated, they didnt just demand the building contractors fire that member fo staff, they fired the entire company and will never use them for any contracts ever again.

now, that is cool!


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TomN View Drop Down
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Direct Link To This Post Posted: 01 Aug 2010 at 10:50am
Just for the record, I have had some positive customer service experiences in DK.

However, my purpose in describing the negative customer service experiences was to point out that behavior that would cause one to instantly lose one's job in my country (and many others, for that matter) is considered to be acceptable here.  Nationalistic pride, defensiveness, and inane and irrelevant comparisons to other lands, many of which are just plain uninformed and wrong, trump basic customer service and manners.  It is the national equivalent of short person's disease and is a bit of a shock for many foreigners from many different lands.


I also agree with the comments regarding the unfortunate "dumping."  My personal approach is to continue to use the <Ignore> tag and to simply refuse to respond.  Works for me.
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damestjernelys View Drop Down
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Direct Link To This Post Posted: 01 Aug 2010 at 10:15am
I don´t care what obligations there might be here, if I was THAT unhappy, I would pack my bags and leave ASAP.


I can't speak for Babs and her reasons for staying, but I can speak for my reasons for staying until further notice:

1. I want to take my husband (the Dane) and son (who was born here) with me when I go and not split up our family while we wait to find out whether or not they get American residency and citizenship, respectively. I have been the primary caregiver for my son since he was born; never once putting him in daycare. It would be a detriment to his well-being and to his future adjustment to life in the US if I were to just up and leave. I will not give my child abandonment issues.  finish his first year of school

2. I want a job over there when I move. Yes, I know that as a mother of a minor child, I would qualify for the public dole in my home state, but I don't want to do that.

3. I have problems, which I freely discuss here. I'm fortunate enough to be receiving treatment to one degree or another for them and I would like to have these problems under control as much as possible and have clear, defined methods of treatment I can take to a professional back home before I move.

4. I want a place for my family and me to live before we move. Yes, we could live with my mother for a time, but her place isn't really large enough to accomodate three adults and a growing child.

Excuse me for being a practical adult instead of giving in to emotion.

3.
"One day the ordinariness will be terminally punctuated by the extraordinary full stop of death." (Glen Duncan)
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clutha View Drop Down
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Direct Link To This Post Posted: 01 Aug 2010 at 9:23am
dumping...great phrase.

The dumping pees me off as well.

It has nothing to do however whether you like or dislike DK, as persons from either view do it regularly on here

Their has never been a protocol that has said (unless Paula can correct me?) that FiD has only either been for praising DK or criticising DK, and their is no such as a thing 'group foreign viewpoint' in DK that we must all represent.
That is the same sort of steretyping that Danes can apply, so a bit ironic.

FiD is a discussion forum, different viewpoints, thats how discussion forums work.

Their is too much time wasting posts on here saying when, what, how, and where people can comment and too much attacking, insulting, or patronising other posters.

Bearing in mind how we all feel when Danes do this to us, im surprised we then feel happy to inflict that feeling upon others.

Dagmar's recent post explained what purpose this forum serves, and how to be constructive.
Its not about censorship (after all, arent we all trying to censor each other at the moment?), its about standard forum protocol.
If this were other forums I'm a member of, their would be a few moderators and *quite a lot of posts* now deleted.

So, I think this forum needs a damn good reboot and we should all back up Dagmar and we should all start discussing contentious topics in a reasoned tolerant way, to make this forum what it is meant to be....to be helpful.


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littlemermaid View Drop Down
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Direct Link To This Post Posted: 31 Jul 2010 at 11:41pm
I just started to read this very interesting thread so I started at the beginning and encountered something that upsets me.  So I am backing up a bit.
 
I object to personal attacks and dumping (a psychological term referring to behavior such as Bill asks Mary to pick up some milk on the way home, and Mary responds with "you always/never xxxxx pick up milk/ take out the trash/ help with the children and you are out with the boys every Thursday and don´t forget the time you were mean to Aunt Mathilda!!!!!").  That is dumping!  What makes it dumping is not only the negativity, not only the personal nature, but the global nature of the criticism (example:  "usual heifer dust").  One is attacking the person morally, rather than the idea or position factually. 
 
Tom´s contribution, for example, may have been very critical but it is at least formulated as a concrete complaint about a particular external incident in which a salesclerk is defensive.  Tom implies it is both frequent and widespread and for Tom it is worthy of mention because it constitutes an unnecessary and self-destructive cultural response to criticism of poor performance.  To act this way is after all to add insult to injury--not something one expects the far-sighted service professional to want to do to the customers who pay his salary. 
 
All these things--the pattern, the cause, the consequences, the frequency and how widespread something is in Denmark compared to other places--all these are empirical questions which can address legitimate topics.   These are not dumping on another forum member.
 
And let us take a step back and ask ourselves what is going on.  What is the principle illustrated by dumping?  That impersonal criticism is bad, but personal, global put downs à la "The usual heifer dust" are ok?  To read about what is purportedly irredeemably wrong with another member is to witness an attempt to silence a person.   Whatever might be mistaken or wrong is still unresolved. 
 
Is Tom for example mistaken?  Fine. Other of us may have had more fortunate encounters with service employees, whether private or public.  In that case I would be glad to hear about THAT.  It is still out there, waiting for discussion and correction.  I would welcome some concrete counter evidence to reassure me that the dozens of similar incidents I have lived through during the past 15 years are really just a dreadful run of luck.  It would be a service. 
 
And, it is perfectly possible, and far more effective, to do us this service and enlighten us all by staying on topic, staying concrete and staying courteous.


Edited by littlemermaid - 01 Aug 2010 at 12:32am
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